If you are a Shared Hosting client, you can configure your email client using the information below.
Mail server: s1.cloud.stottsan.net
Username: your full email address (i.e. firstname.lastname@example.org)
Password: your email password
Incoming port: 993 for IMAP (enable SSL/TLS)
Outgoing port: 465 for SMTP (enable SSL/TLS)
Be sure to enable authentication for your outgoing server configuration, and use your full email address and your same email password. Some mail clients will allow you to select your incoming username/password in the outgoing configuration section, which will save you from having to type it twice.
If you have any issues getting this working, or have any questions, please let us know.